The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Comfort!
“The room was impeccably clean and the bedding was incredibly comfortable, making it a perfect retreat after a long day of exploring.” view full review
Breakfast Bliss!
“The breakfast spread was excellent, featuring fresh ingredients and a variety of options that truly catered to all tastes.” view full review
Excellent Amenities!
“I loved the availability of sparkling water on each floor, which added a refreshing touch during my stay.” view full review
Top Entertainment!
“The room had a large TV with an impressive range of channels and options, making it easy to unwind with a good show after a busy day.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Lift
Vending machines
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Heating
Soundproofed rooms
Ironing facilities
Room decor
Curtains
Show more
Location
Rue Gineste 3,
Brussels,
Belgium,
1210,
Brussels Region
Map view
street view
Rue Gineste 3,
Brussels,
Belgium,
1210,
Brussels Region
City landmarks
Square
Grand Place
1.3
km
Monument
Manneken Pis
1.5
km
Mall
Royal Gallery of Saint Hubert
1.1
km
Church
Saint Michael and Gudula Cathedral
1.1
km
Art object
Jeanneke-Pis
1.1
km
Public Building
Museum of the City of Brussels
1.3
km
Monument
Congress Column
810 m
Palace
Royal Palace of Brussels
2.1
km
BrusselsBelgium
Rue des Bouchers
960 m
Museum
Royal Theatre Toone
1.1
km
Museum
Magritte Museum
1.7
km
Museum
Musical Instruments Museum
1.7
km
Public Building
Parlamentarium
2.1
km
Museum
Royal Museums of Fine Arts of Belgium
1.8
km
Church
Church of Notre-Dame Du Finistere
760 m
Museum
Brewery Museum
1.3
km
Pl des Palais
Brussels Park
1.5
km
BrusselsBelgium
Mont des Arts
1.5
km
Church
Saint Catherine Church
960 m
Museum
Costume and Lace Museum
1.4
km
Art object
Palace of Charles of Lorraine
2.0
km
Palace
Palace of Coudenberg
1.7
km
Museum
Toy Museum
680 m
Park
Parc du Cinquantenaire
2.7
km
Public Building
National Bank of Belgium Museum
760 m
Public Building
Law Courts of Brussels
2.2
km
Rue de la Tete d'Or 9/11
Museum of Cocoa and Chocolate
1.3
km
Historic Site
Halls of Saint-Gery
1.5
km
Nearby
Museum
Belgian Comic Strip Center
600 m
Mall
Rue Neuve
520 m
Restaurants
Nouveau Taste
20 m
Rue Gineste 3 Crowne Plaza Brussels - Le Palace
Serra
130 m
Karel Rogierplein 20 Place Charles Rogier
Crescendo Restaurant
220 m
Place Rogier Sheraton Brussels Hotel - 1st Floor
Boston Steak House Rogier
410 m
Place Charles Rogier 6
Rest-O-Bar
350 m
Sheraton Hotel 3 Place Rogier
Brussels Grill
330 m
Avenue du Boulevard 21 Saint Josse
Five Guys
320 m
Rue Neuve 123
Cosypasta
320 m
Rue Neuve 123 City2 Shopping Mall
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Spacious and comfortable room
Dining quality
Fitness room size
7.6/10
Very good
Rooms
7.5
Location
8.6
Service
8.0
Dining
6.9
Guest reviews
7.6/10
based on 15 reviews
8.5
8.5/10 based on 4849 reviews
Jason
United States,
April
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were nice and clean, but not quite up to today's standards. The central HVAC system was a bit of a downside as the A/C hadn't been turned on for the summer season. The service was excellent, with really friendly and helpful staff who addressed our queries even before check-in. The location was great, being close to key attractions and public transport links. The dining experience could have been improved with more variety and better options for the price.
Rooms
7.0
The rooms were adequate but not quite up to today's standards. They were clean and spacious, with good lighting.
Service
9.0
The staff provided a small electric heater and were really friendly and helpful, meeting our expectations.
Location
9.0
The location was really good, close to major attractions and public transport hubs. It was convenient for exploring the city.
Dining
6.0
The dining experience was average for the price, with room for improvement in the variety and quality of options available.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay, meeting basic requirements. However, there is room for enhancement.
Frederick
United Kingdom,
April
2024
7.0/10
The hotel offered a mix of positives and negatives. The rooms were clean, neat, and cozy, though they could have been cleaner. We received a nice gesture for a slightly delayed room readiness. The service had its highs and lows, including rude behavior but also helpful tips and early room check-in. The location was ideal for both business and leisure, near major attractions but quiet for a good night's sleep. The dining experience varied from average to excellent. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean, neat, and cozy.
Service
6.0
The service had its ups and downs but included helpful tips and early room check-in.
Location
8.0
The hotel's location was ideal for both business and pleasure, near major attractions but quiet for a good night's sleep.
Dining
7.0
The dining experience ranged from average to excellent.
Facilities
7.0
The facilities provided were satisfactory.
David
United Kingdom,
February
2024
8.2/10
The hotel is well-maintained and the staff is brilliant and friendly. The location is excellent, near major transit options and shopping streets. The dining offers a broad range of products but did not fully meet expectations.
Rooms
7.0
The rooms are a bit dated but overall well-maintained. I found it very hot even with the air con, and there was some noise from neighboring rooms. I requested a quieter room.
Service
9.0
The service was brilliant, the staff were so helpful with sightseeing suggestions and the room was cleaned during the day.
Location
9.0
The location is great, right next to the metro and tram stop, a park, and a shopping street. It felt very safe walking back at night.
Dining
8.0
The dining experience was really good, meeting expectations with various options and a large hall. I enjoyed the aromatised water, fruits, cheese, and waffle.
Facilities
8.0
The hotel facilities exceeded my expectations.
Willard
United States,
January
2024
8.4/10
I had a great stay at this hotel. The executive suite was very clean and allergen-friendly, always smelling fresh, and located on a luxury floor with the health suite conveniently nearby. The service was top-notch, with helpful staff organizing a taxi for us and being extremely friendly. The location was perfect, close to transport links, the EU, and within walking distance of the city center and Grand Place. The dining options were fresh but somewhat limited. Overall, a wonderful experience with a few minor drawbacks.
Rooms
9.0
The executive suite was very clean, allergen-friendly, and always smelling fresh. The luxury floor location was a plus with the health suite nearby.
Service
9.0
The staff was amazing, very helpful, polite, and friendly.
Location
9.0
The hotel's location was excellent, near transport links, the EU, Rogier metro station, and a short walk to the city center and Grand Place.
Dining
7.0
The dining experience was fresh, although slightly limited in choices.
Facilities
8.0
The facilities were good overall, meeting most basic needs.
Roger
United Kingdom,
December
2023
8.0/10
The hotel offers spacious and tidy rooms with all amenities, although they can get quite warm. The service is incredibly professional and customer-focused, going the extra mile to ensure a pleasant stay. The location is convenient, close to public transport and city center attractions. The dining options are average, with some room for improvement. Overall, a good value for the facilities provided.
Rooms
8.0
The rooms were spacious, clean, and had all amenities.
Service
9.0
The service was exceptional, with staff being very helpful and friendly.
Location
9.0
The hotel's location is great, with easy access to public transportation and city center attractions.
Dining
6.0
The dining experience was average with limited variety.
Facilities
8.0
The hotel offers renovated saunas and convenient parking opportunities.
George
United Kingdom,
November
2023
8.4/10
The hotel offers clean and very comfortable rooms in a quiet zone, though the air conditioning was limited. The service was very friendly and accommodating, with special thanks to Mr Kim for his helpful assistance. The central location with quick access to major attractions was a standout feature, making it convenient for exploring the city. The dining experience, while delicious, had limited options. Overall, a good value for money stay.
Rooms
7.0
The rooms were well presented, clean, and very comfortable, despite the limited air conditioning.
Service
9.0
The staff were very friendly and helpful, especially Mr Kim who provided great assistance. Free drinks in the minibar added a nice touch to the service.
Location
10.0
The hotel's central location was excellent, within walking distance to key attractions and public transport options.
Dining
8.0
The dining experience was delicious but slightly limited in options compared to other hotels, providing a generally satisfying experience.
Facilities
8.0
The facilities met the expectations, offering a comfortable stay for guests.
Cliff
United Kingdom,
November
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms, though compact, were well-fitted, and I appreciated the coffee machine and complementary drinks each day. However, the view of another building just 3 meters away was not the most ideal. The service was helpful and kind, though I found one staff member impolite and dishonest. The location was exceptional, just a short walk from Garde Nord station and very convenient for various types of visits. The dining experience had its ups and downs, with some dishes not meeting expectations. The facilities were satisfactory, offering basic amenities for a comfortable stay.
Rooms
8.0
The rooms were compact but well-fitted, and I enjoyed the coffee machine and complementary drinks.
Service
7.0
The staff was very helpful and kind overall, but there was one instance of impolite behavior.
Location
9.0
The location was exceptional, just a brisk walk from Garde Nord station and close to key attractions.
Dining
6.0
The dining experience had its ups and downs, with some dishes falling short of expectations.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
John
United Kingdom,
October
2023
7.6/10
I ended up with other out-of-timezone folks and an internal lightwell instead of the daily noise from the endless construction work on Pl. The room was spacious with two comfortable beds, but being a bit old, the soundproofing wasn't great.
Rooms
7.0
The room was spacious with two comfortable beds.
Service
9.0
The service was very, very nice, and the staff were incredibly friendly and helpful.
Location
8.0
The location was quite good with a metro station and a bus station within a 1-minute walk.
Dining
6.0
The dining experience was good in the selection it offers, but not spectacular with limited options.
Facilities
The hotel offers various amenities like room service, dry cleaning, and housekeeping.
Thomas
United States,
September
2023
6.8/10
I was delighted with the hotel's lovely location, close to Gare du Nord and not far from the city center. The rooms were spotless, cozy, and had a delightful garden view. The staff was kind and helpful. However, the surrounding construction site was a bit off-putting, and the hotel's dining options left something to be desired.
Rooms
8.0
The room with a garden view was clean, neat, and cozy. Though, there were only 2 coffee cups and sachets of coffee for 3 adults.
Service
7.0
The staff was always friendly, helpful, and welcoming. Checking in and out was a breeze, but there were some rude and disrespectful encounters that marred an otherwise pleasant service experience.
Location
7.0
The hotel is conveniently near Gare du Nord and not too far from the city center, making it a suitable spot for both business and leisure travelers. However, the ongoing construction in the vicinity was a downside.
Dining
6.0
The dining experience was average for this level of hotel. The sliced tropical fruits seemed to have been sitting there for a long time, and the prices were a bit on the expensive side.
Facilities
6.0
The hotel lacked certain amenities that would have added value to the stay. While the room was cozy, the absence of some key facilities was noticeable.
Mark
United Kingdom,
September
2023
6.2/10
The hotel is ideally located right next to a metro station, making it convenient for transportation. The rooms, although pleasant to work in, have some drawbacks like a view of another building just 3 meters away, requiring the curtains to be kept closed. The bed is not the most comfortable, being a merge of two single beds with varying heights, so I wouldn't recommend an extended stay here.
Rooms
6.0
The rooms are pleasant to work in but have some drawbacks like a close view of another building and an uncomfortable bed.
Service
5.0
The service was overall disappointing, although the provided small electric heater was a thoughtful touch. The management team seems to focus on keeping employees happy, but more attention to guest experience is needed.
Location
8.0
The hotel is ideally located right next to a metro station, perfect for exploring the city and surrounding areas. It's easy to reach and offers easy access to various attractions.
Dining
7.0
The dining options are good in selection, but the prices are on the higher side. Requested a specific dish that was missing from the menu, which was disappointing.
Facilities
6.0
The facilities are basic and sufficient, but not extraordinary. Some improvements could enhance the overall guest experience.
Thomas
United States,
September
2023
7.8/10
My stay at the hotel was comfortable with a few drawbacks. The room, although lacking a view, had a comfortable bed, big bathroom, and complimentary amenities. The noise level was high throughout my stay. The service was excellent and the staff were extremely friendly and helpful. The location was convenient, close to public transportation and within walking distance of key attractions. The dining experience was mostly enjoyable with a good selection, although there was a delay in serving traditional waffles. Overall, a decent stay with some areas for improvement.
Rooms
7.0
The room lacked a view but had a comfortable bed and a spacious bathroom.
Service
9.0
The staff were extremely friendly and provided excellent service.
Location
8.0
The hotel's location was convenient, with easy access to public transportation and key attractions.
Dining
7.0
The dining experience was mostly enjoyable, with a good selection, but there was a delay in serving traditional waffles.
Facilities
8.0
The hotel offered a variety of facilities to ensure a comfortable stay.
Daniel
United States,
August
2023
8.2/10
I stayed at this hotel the night before a marathon. It's conveniently located near the railway station and city center. The room was spacious, located on the exclusive club members only floor, but unfortunately, it was uncomfortably hot despite having the windows open and heating off. The service was helpful and friendly, especially for first-time visitors in Brussels. The location was ideal for both business and pleasure, being close to the main attractions but far enough to provide a peaceful night's sleep. The dining options were surprisingly good, exceeding expectations with a variety of delicious choices. Overall, a good choice for a stay in Brussels.
Rooms
7.0
Spacious room on the club members only floor, but uncomfortably hot even with windows open and heating off.
Service
8.0
The service was helpful and friendly, particularly for first-time visitors to Brussels.
Location
9.0
Convenient location for both business and pleasure, close to the city's heart and shopping areas.
Dining
8.0
Surprisingly good dining options, with a variety of delicious choices.
Facilities
9.0
The hotel offers excellent facilities, including room service, dry cleaning, housekeeping, laundry, and welcoming pet amenities.
James
United States,
July
2023
8.0/10
I had a comfortable stay at the hotel. The rooms were very spacious with high ceilings and a classic style, making them very comfortable. However, some rooms do not meet today's standards and rely mostly on central HVAC, which could be improved. The staff provided incredible service, being professional and customer-focused, although they did not assist me to my room despite my tiring journey. The location was great, next to Rogier Station and within walking distance of Nord Station, offering convenience for both business and leisure travelers. The dining experience was adequate but could be better, with some limitations in the menu selection. Overall, a decent hotel with a few areas for improvement.
Rooms
8.0
The rooms are very large with high ceilings and a classical styling, making them very comfortable.
Service
9.0
The service was great and very helpful, but there was a missed opportunity during check-in when they didn't help me to my room despite knowing about my long flight.
Location
9.0
The location was ideal, close to Rogier and Nord Stations, and within a short walk to Grand Place and other attractions, providing a balance between accessibility and tranquility.
Dining
7.0
The dining experience could be improved with a better selection and some issues with the quality of certain dishes.
Facilities
7.0
The facilities are nice, with additional services available, but there is room for enhancement in terms of variety and quality.
Iain
United Kingdom,
July
2023
7.4/10
The hotel rooms are very comfortable and nicely designed but a bit cold despite the air conditioner. The service was a mix of providing a nice baby cart for our infant while not helping with luggage. The location is great for attractions but seemed a little rough around the edges. The dining had good variety but could have been more consistent. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The rooms are good in size, clean, and really good for sleeping.
Service
7.0
The staff was super helpful and polite, providing a nice baby cart for our infant.
Location
8.0
The location is really good, close to the center of attractions but seemed a little rough around the edges.
Dining
7.0
The dining had a lot of choice and variety, but could have been more consistent over the course of our stay.
Facilities
7.0
The facilities were decent, offering necessary amenities for a comfortable stay.
Harold
United Kingdom,
July
2023
8.2/10
I had a wonderful stay at the hotel. The room was spacious and comfortable, and the staff was incredibly helpful. The location was convenient, with easy access to transportation. However, the dining options were not the best. Overall, a great value for the money.
Rooms
8.0
The room was very nice and much bigger than expected. We had a century room with lovely furniture and a big king-size bed.
Service
9.0
The staff were so helpful, even at 5 o'clock in the morning, responding to all client requests.
Location
9.0
The hotel is in front of the Botanical Garden, perfect for visitors to Brussels and conveniently located near the North train station.
Dining
7.0
The dining experience was good with a broad range of products including aromatized water, fruits, cheese, and waffles.
Facilities
8.0
The hotel offers a sauna for relaxation after a day of exploring the city and provides complimentary water stations on every floor.